At Fortitude Transform CBO, accessible from fortitudetransformcbo.org, one of our main priorities is the privacy of our visitors and supporters. This Privacy Policy document outlines the types of information we collect, how we use it, and the security measures we take to keep your details safe.
1 Information We Collect
When you interact with our website (e.g., by filling out contact forms, registering as a volunteer, subscribing to our newsletter, or initiating donations), we may collect the following personal information:
- Identity details: Full name, organization name.
- Contact details: Email address, telephone or WhatsApp number.
- Enquiry purpose: Subject, message content, and consent settings.
- Donation confirmation details: Payment reference codes (e.g. M-PESA confirmation codes).
2 How We Use Your Information
We use the information we collect in various ways, primarily to support our core community outreach programs in Homa Bay:
- To respond to your general enquries, volunteering applications, and partnership requests.
- To process, verify, and acknowledge your generous charitable donations.
- To send you community updates, program newsletters, or impact reports (only if you opt-in).
- To improve, maintain, and secure our website interface and user experience.
3 Data Protection & Security
We are committed to securing your private information. We implement robust physical, technical, and administrative security measures to prevent unauthorized access, alteration, or disclosure of your data.
4 Cookies & Log Files
Our website uses minimal functional cookies and gathers basic server log files (such as IP addresses, browser types, and referral page tracks). These are used solely for monitoring website performance, ensuring cybersecurity, and diagnosing system issues. No personal tracking or profiling is conducted.
5 Your Consent & Rights
By utilizing our website, you hereby consent to our Privacy Policy and agree to its terms. You retain the full right to:
- Request a copy of any personal data we hold about you.
- Request that we correct or update any outdated or inaccurate details.
- Request the absolute deletion of your personal details from our contact registers.
6 Contacting Us
If you have questions about this policy, want to request data deletion, or require clarification regarding our data practices, please contact our data team:
📧 Email: info@fortitudetransformcbo.org
📞 Phone: +254 741 391354
📍 Office: Kendu-Bay Town, West Karachuonyo, Homa Bay County, Kenya
